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CUSTOMER SERVICE

Yunda Express Johor Bahru Corporate video

Yunda Express Johor Bahru

CUSTOMER SERVICE
Junior Executive
Responsibilities:

  • Filing of documentation, records, notes and all correspondence.
  • Managing inventories and maintaining updated records of purchased products, delivery information, and invoices.
  • Maintain a positive, empathetic, and professional attitude.
  • Respond promptly to inquiries.
  • Know products thoroughly to answer questions.
  • Keep records of interactions, transactions, comments, and complaints.
  • Coordinate with colleagues as necessary.
  • Provide feedback on customer service efficiency.
  • Ensure customer satisfaction and professional support.

Requirements:

  • Mandarin speaker is preferable, as mostly deal with clients from China
  • Good interpersonal and communication skills
  • Be able to deal issues independently
  • Positive working attitude and responsibility
  • Ability on multi-tasking and work independently

Benefits:

  • Bonus.
  • Allowances / Incentives (Transport, Attendance)
  • Company Activity (Team Building, Annual Dinner, Company Trip)
  • Casual Wear to Work
  • Positive Working Environment KTV room in the office

Qualification:

Higher Secondary/STPM/"A" Level/Pre-U

Job Details

  Job Specialization:

Customer Service

  Job Location:

Johor

  Employment Type:

Full-Time 

  Age Range of Candidate:

19 - 29

  Years of Experience:

1

  Monthly Salary:

MYR2200 - MYR2800

Application Form
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